Fit Titans
FAQ

Good to know.

Everything people usually ask before getting started. Still unsure? Message us on WhatsApp and we'll answer in minutes.

Re-match or refund guarantee
ACENASMNSCASG-registered
Getting started
How do I get started?+

Message us on WhatsApp with your goal, rough schedule and location. We reply with a free consultation slot and, once we understand your goal, match you to the right Titan.

Is the first consultation really free?+

Yes. The consultation and fitness assessment are free and carry no obligation. You only pay once you choose a session pack.

How quickly can I start training?+

Most clients are matched and training within the same week, subject to trainer availability in your area.

Sessions & logistics
Where do the sessions happen?+

Wherever suits you: your home, your condo gym, or an outdoor space. Your trainer brings what's needed. No gym membership required.

Do I need my own equipment?+

No. Your trainer brings portable equipment suited to your programme. If your condo gym is well equipped, they'll use that too.

Can I train with a partner?+

Absolutely. Buddy and small-group sessions are available and lower the per-head rate. Ask us when you message.

How long is a session?+

Sessions are 60 minutes, including the warm-up and cool-down. If you'd prefer something shorter or longer for a specific block of training, tell us and we'll price it accordingly.

What does the trainer actually bring?+

Whatever your space is missing: resistance bands, adjustable weights and a mat as standard, chosen to suit your programme. If your condo gym already has racks, machines or dumbbells, your coach builds the session around those instead.

How often should I train?+

Twice a week suits most goals and is what we'd usually recommend to start. Once a week works well if you train on your own in between; three or more makes sense for test prep or a tight timeline. We'll advise honestly at the free consult.

What if I need to reschedule?+

Plans change. Give your trainer 24 hours' notice and the session moves at no charge — see the cancellation policy below for what happens inside that window.

Matching, trainers & safety
How do you match me with a trainer?+

We match by your goal, body and any injuries, not by who happens to be free. Tell us what you want to achieve and we pair you with the right specialist.

Are the trainers qualified?+

Every trainer holds a recognised certification (ACE, NASM or NSCA). We verify certifications and check references before a trainer takes clients.

Can I request a female trainer?+

Yes. Many clients prefer a female coach, especially for prenatal, postpartum or women-only training, and we match accordingly.

Do you cover injuries and rehab?+

Yes. We have corrective-exercise specialists and a physiotherapy partner for post-injury and post-surgery reconditioning. We'll work within any medical clearance.

Pricing & guarantee
What does it cost?+

1-to-1 is S$95-S$130 a session depending on service level; buddy or small-group is from S$60 per person. Transform is our lowest 1-to-1 rate. No hidden fees, no membership.

What is your cancellation policy?+

Give your trainer 24 hours' notice and the session moves at no charge. Inside 24 hours it's chargeable, since your coach has already set the time aside and travelled to you. Genuine emergencies and illness we handle case by case.

Do my sessions expire?+

No. Sessions you've paid for stay yours — there's no expiry date and no use-it-or-lose-it deadline, which is deliberately different from most gyms and studios. If you travel or get injured, your remaining sessions wait for you.

How do I pay?+

PayNow. We invoice before a pack starts, so there's no card on file, no recurring billing and no automatic renewal — when a pack runs out, you decide whether to buy another.

Am I locked into a contract?+

No. There's no membership, no minimum term and no notice period — you buy a pack of sessions, and when it's finished you decide whether to continue.

What is the satisfaction guarantee?+

If your first paid session isn't the right fit, we'll re-match you with another trainer or refund that session, no questions asked.

Personal trainer working with a client during a session
No pressure

Try us, risk-free.

Start with a free consultation and assessment. If your first paid session isn't the right fit, we'll re-match you with another trainer or refund it. No lock-in, no aggressive sales.

Guarantee

Train risk-free

Start with a free consultation and assessment. If your first paid session isn't the right fit, we'll re-match you or refund it, no questions asked.

Book free consult

Still have a question?

Message us on WhatsApp, we'll get you an answer and a free consultation slot.

Ask us on WhatsApp