Personal training FAQ

Message us on WhatsApp, or leave your name and number in the form on any page, with your goal, rough schedule, location and any injuries. We reply on WhatsApp, usually within the hour between 8am and 10pm, to ask about your goal. We then send you one or more matched coaches with their profiles and published rates, and you choose.

Yes. Your first session is a paid trial at 10% off that coach's 1-to-1 rate (the lowest figure, if they publish a band), and you only buy a pack if you want to continue. If you are not comfortable with the coach later, tell us and we may help you move to another coach where reasonable.

Often within the same week, depending on coach availability. The limit is coach availability for your slot and area, not our process: early mornings before work and after 7.30pm on weekdays are the slots that fill first, so give us two or three windows and we can usually place you faster.

No. Fit Titans has no gym or studio, which is why there is no membership. Sessions happen at your home, your condo gym, a park or void deck near you, or a venue you already have access to. An empty living room is enough to start, because early sessions are bodyweight work. If you want loaded work and own nothing, tell us and we match you to a coach who carries kit.

Wherever suits you across Singapore: your home, your condo gym, an outdoor space such as a park connector or the void deck, or a gym you already use where outside coaches are allowed. Tell us the venue in your first message and we match a coach who lists that area and that setting on their profile.

No. Some trainers carry resistance bands, adjustable dumbbells or kettlebells and a mat, and some do not, so we ask yours what they bring and tell you before you book. If your condo gym has a cable station, a bench and dumbbells, your coach builds sessions around those instead. A 3m by 3m clear patch of floor is enough for a full session at home.

Yes. Buddy sessions (1-to-2) and small groups of 3 or more, with the maximum set by each coach, are priced per person and are the cheapest way to train with a coach. Rates start from S$40 per person for a pair and S$35 per person in a small group, per session, and are set by each trainer. Partners at different fitness levels are normal. The coach scales the same movement for each of you.

Yes. Semi-private rates on a coach's profile are shown per person per session, and they are usually lower than that coach's 1-to-1 rate. Check the coach's own profile, because each coach sets their own. A common pattern on the roster is S$90 for 1-to-1 and S$65 per person for a pair, so a couple pays S$130 for the hour rather than twice the solo rate. We confirm the exact figure before you book.

Sessions are 60 minutes, including the warm-up and cool-down, and every published rate is for 60 minutes. For seniors, rehab work or a lunchtime slot in the CBD a shorter session sometimes works better. Any length other than 60 minutes, and its price, is agreed with the coach in writing before you book.

It depends on the coach. Many carry resistance bands, adjustable weights and a mat, plus small items for your programme such as a step, sliders or a skipping rope, and we confirm exactly what yours brings before the first session. If your condo gym already has racks, machines or dumbbells to 30kg, your coach uses those and brings only what fills the gaps.

Twice a week suits most goals and is what we recommend to start. Once a week works if you train on your own in between and the coach sets that homework. Three or more sessions a week makes sense for IPPT prep, a wedding or holiday deadline, or a post-injury block. We advise honestly before you book.

Give at least 24 hours' notice to cancel or reschedule a confirmed session. If you do not show up within 1 hour of the session and gave no notice, it counts as completed and comes off your pack. If you are ill or have an emergency, message your coach and us as early as you can to reschedule.

Yes for early mornings: each coach sets their own training hours, and several list 6am starts for people who train before work. After 9pm depends on the coach, so ask and we check who can. Weekday evening slots are the first to fill. We reply on WhatsApp from 8am to 10pm. Shift workers with rotating days off should tell us the pattern. We match a coach whose week has room for it.

Not at ActiveSG: its rules allow no personal training in its facilities without its prior written approval, so use it for workouts on your own between sessions. Commercial chains usually restrict outside trainers, so check the house rules first. A Gym Pod accepts outside trainers and your condo gym usually does. Your home, a park or the void deck are the reliable fallbacks.

Some coaches list online or virtual coaching on their profile, usually for clients who travel or want a check-in between in-person sessions. Most of our work is in person because form correction and loading are easier face to face. Ask when you message and we match accordingly.

By your goal, your body and your constraints, not by who is free. We look at what each coach lists on their own profile: specialties such as fat loss, prenatal, rehab or seniors, the areas they cover, the settings they train in and the hours they keep. You see the match and their published rate before anything is booked.

Yes. Every trainer lists their qualifications on their profile, so you can check them yourself. NCSF is the most common. ACE, ISSA, IFPA, NASM, NSCA, ACSM, FISAF, WSQ and sports-science diplomas and degrees also appear. Every coach is reviewed before listing, and we check at least one listed qualification before a coach takes clients. NROC is a Sport Singapore registry, shown on a profile as a registration rather than a certification.

Yes. Many clients prefer a female coach, especially for prenatal, postnatal or women-only training, and we match accordingly. Say the preference in your first message and give us more than one time window so we can place you, and we will tell you who is free rather than promise first and check later.

Tell us. Coaches do not list languages on their profiles, so we ask on your behalf and match where the roster allows. If we cannot meet a preference in your area we say so rather than send the wrong person. The same goes for a coach's age, gender or experience with a specific condition.

Yes, within your doctor's or physiotherapist's clearance. Tell us the diagnosis in your first message, whether that is a slipped disc, a rotator cuff tear, an ACL repair or ongoing knee pain, so we match a coach who lists rehab or corrective work and has trained around it before. A coach is not a substitute for physio.

Yes. Sessions for parents in their 70s and 80s focus on sit-to-stand strength, balance, stairs and grip, at their home or condo gym, with a coach who is patient and briefed on falls, medications and any heart or joint conditions. An adult child can book, pay and receive the updates on their behalf.

Yes, from about 12 years old, with a parent's consent and usually a parent at home for the sessions. That age floor is our own policy rather than a rule anyone else sets. The first goal is technique with bodyweight and light dumbbells, then posture, sport or IPPT prep for 16 and 17 year olds heading to NS. Tell us any preference on the coach's gender or age.

Yes. A small group of 3 or more, with the maximum set by each coach, is priced per person and run as stations, so a father working on fat loss, a teen building muscle and a mother building strength can share one hour in one small condo gym. The coach scales each movement to each person and sets separate homework.

Each trainer sets their own 1-to-1 rate. Most sessions are S$80-S$130. The full roster runs S$50-S$210. Buddy from S$40 and small-group from S$35 per person. After the paid first session, training is sold in packages: most coaches sell packs of 5 sessions at the coach's full rate, or 10, 15 or 20 at 5%, 10% or 15% off, and a coach not on that ladder agrees the package with you in writing. We confirm the exact figure before you book.

Each coach sets their own rate. Experience and demand move it most. A specialist credential alone does not, and some coaches with seniors, rehab or postnatal credentials sit at the lower end. A lower rate is not a warning sign. It usually means less experience or a coach with open slots. Read the profile, and if a coach does not suit you, tell us at any price.

Usually yes, within the areas a coach lists on their profile. A few coaches charge extra for travel to an area they do not list. Any travel fee is confirmed in writing before you pay. Gym entrance fees, such as a Gym Pod's, are separate from the coaching fee. For selected sessions we may cover 50% of the entrance fee under your package or a promotion. Anything like this is agreed before you book, never added afterwards.

A programme built for you, homework between sessions, progress tracking, WhatsApp check-ins with your coach within reason, and general nutrition guidance within a trainer's scope. Not included: physiotherapy, medical advice or a dietitian's meal plan. We refer you to the right professional instead.

Clients must give at least 24 hours' notice to cancel or reschedule a confirmed session. A no-show within 1 hour of the session without prior notice is counted as completed and deducted from the package. If you need to cancel with less than 24 hours' notice, message us on WhatsApp as soon as you can. Section 6 of our client terms (fittitansg.com/client-terms) is the full rule. If your coach has to cancel, you are not penalised and we reschedule the session with you.

No. Sessions you have paid for stay yours. There is no expiry date and no use-it-or-lose-it deadline, which is deliberately different from most gyms and studios. If you travel, get injured or have a baby, your remaining sessions wait for you until you are ready.

PayNow. We invoice before a pack starts, so there is no card on file, no recurring billing and no automatic renewal. When a pack runs out you decide whether to buy another. Couples and families can pay on one invoice or separately, whichever is easier.

There is no membership and no contract term, and nothing renews on its own. You buy a pack of sessions, and when it is finished you decide whether to continue, switch coach or stop. A pack is not refundable once you stop part way, so start with the trial and a pack of 5.

The trial session is not refundable once it has taken place. Completed sessions and our package commission are not refundable, and there is no refund if you stop part way through a pack. If your coach stops part way through, the unused sessions are refunded. The full terms are on the client terms page.

Tell us. If you are not comfortable continuing with your coach, we may review it and help you move to another coach where reasonable, subject to availability, location, goals and schedule. Your unused sessions move with you, so the earlier you tell us, the better.