Terms and guarantee
What you are agreeing to when you book, and exactly how the guarantee works.
Last updated 8 September 2026
The guarantee, in full
If your first paid session with a trainer is not the right fit, tell us within 7 days of that session. We will either match you with a different trainer at no extra cost, or refund that session in full to the payment method you used. Your choice, not ours. You do not have to justify the decision, and the limits are the two below.
It applies once per client, to the first paid session with a given trainer. It does not cover sessions you attended and were happy with, or sessions missed without notice.
What Fit Titans is
Fit Titans is an agency. We verify trainers, match you to one, and handle booking and invoicing. Sessions are delivered by the trainer, who sets their own rate. We are responsible for the matching and the standards we publish; the trainer is responsible for the coaching itself.
Pricing
Each trainer publishes their own 1-to-1 rate on their profile and on the pricing page. Measured in August 2026 that ran S$45-S$210, with a median session of S$90; the roster changes, so the pricing pageis the current answer. The rate on the profile is the rate you pay for the session itself. Some trainers charge separately for travel beyond a stated radius, or for a paid venue; where they do, it is on their profile and agreed with you before anything is booked. Packs of 10, 15 and 20 sessions take 5%, 10% and 15% off that trainer’s rate.
There is no membership and no joining fee. If a session needs a paid venue, the cost is agreed with you before it is booked.
Booking, cancelling and rescheduling
Give your trainer at least 24 hours’ noticeto reschedule a session at no cost. Inside 24 hours, the session may be charged, at the trainer’s discretion. If a trainer cancels on you inside 24 hours, that session is not charged.
Session packs are valid for 12 months from purchase. Unused sessions can be transferred to another trainer on our roster if you are re-matched.
Your responsibilities
Tell your trainer about injuries, medical conditions, medication and pregnancy before your first session. If you have a condition that affects exercise, get clearance from your doctor first. Trainers are fitness professionals, not medical practitioners, and nothing on this site is medical advice.
Liability
Exercise carries inherent risk. You take part at your own risk and should stop and tell your trainer if something hurts. Nothing here limits liability for death or personal injury caused by negligence, or for anything else that cannot lawfully be excluded under Singapore law.
Your data
How we handle your name, number and records is set out in the privacy policy.
Questions
Message us on WhatsApp or use the contact page. These terms are governed by the laws of Singapore.