Legal
Terms and coach replacement
What you are agreeing to when you book, and how a change of coach works.
Last updated 24 October 2026
Changing coach, in full
If you are not comfortable continuing with your coach, tell us. We may review it and help you move to another coach where reasonable, subject to availability, location, goals and schedule. The earlier you tell us, the less of your pack is spent with a coach who does not suit you.
A replacement depends on which coaches are available for your location, training goals and schedule. These are the same terms as section 10 of the client terms, which govern every invoice.
What Fit Titans is
Fit Titans is an agency. We verify trainers, match you to one, and handle booking and invoicing. Sessions are delivered by the trainer, who sets their own rate. We are responsible for the matching and the standards we publish. The trainer is responsible for the coaching itself.
Pricing
Each trainer publishes their own 1-to-1 rate on their profile and on the pricing page. Measured in October 2026 that ran S$50-S$210, with a median session of S$90. The roster changes, so the pricing page is the current answer. The rate on the profile is the rate you pay for the session itself. Some trainers charge separately for travel to an area they do not list. Any travel fee is confirmed in writing before you pay. Your first session with a trainer is a paid trial at 10% off their rate. After it, training is sold in packages: a trainer on the pack ladder sells packs of 5 sessions at the coach's full rate, or 10, 15 or 20 at 5%, 10% or 15% off, and a trainer not on the ladder agrees the package with you in writing. A single session after the trial is sold only if we approve it in writing.
There is no membership and no joining fee. Gym entrance fees are separate from coaching fees unless stated otherwise. For selected sessions we may cover 50% of the entrance fee under the agreed package or a promotion. Any venue cost is agreed with you before the session is booked.
Booking, cancelling and rescheduling
Give at least 24 hours’ notice to cancel or reschedule a confirmed session. If you do not show up within 1 hour of a confirmed session and gave no notice, the session counts as completed and is deducted from your pack. If you are unwell or have an emergency, reschedule with your coach as soon as you can. If your coach cannot make a session, you are not penalised and we reschedule it with you.
Paid sessions do not expire. If you move to another coach, your unused sessions move with you.
Refunds
The trial session is not refundable once it has taken place. Completed sessions and our package commission are not refundable, and there is no refund if you choose to stop part way through a pack. If your coach stops part way through your pack, the unused sessions are refunded. That is why we suggest starting with the trial and a pack of 5.
Your responsibilities
Tell your trainer about injuries, medical conditions, medication and pregnancy before your first session. If you have a condition that affects exercise, get clearance from your doctor first. Trainers are fitness professionals, not medical practitioners, and nothing on this site is medical advice.
Liability
Exercise carries inherent risk. You take part at your own risk and should stop and tell your trainer if something hurts. Nothing here limits liability for death or personal injury caused by negligence, or for anything else that cannot lawfully be excluded under Singapore law.
Your data
How we handle your name, number and records is set out in the privacy policy.
Questions
Message us on WhatsApp or use the contact page. These terms are governed by the laws of Singapore. The full contract every invoice refers to is the client terms and conditions.
